Insurance and Payment Information

El Portal Comprehensive Cancer Centers (EPCC) recommends checking with your insurer about your coverage, deductibles, and out-of-pocket costs for services at our facility.

Being prepared ahead of time.

Your costs depend on your individual plan and may include co-pays and deductibles, which we are required to collect at each visit and treatment. We accept cash, checks, and major credit cards (Visa, MasterCard, Discover, American Express).

While most insurance plans are in-network with EPCC, some may be out-of-network. Confirm your coverage and network status by contacting your insurer and our clinic before your visit.

For questions or to request itemized bills, contact our office or the EPCC Customer Care Team at 209-726-3410.

Note: This information provides general overview and does not guarantee coverage or financial responsibility. Always verify specifics with your insurance provider. Call the phone number on the back of your card for the most accurate information.

Insurance

Insurance Carriers: Authorization required or no authorization required

Insurances We Accept

What you need to do

Understanding your financial responsibility

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How EPCC assists you

From referrals to assistance options and resources

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Handling Your Financial Responsibillities

Whether you have insurance or are paying out of pocket

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“Don’t worry about things you can’t control. Focus on the things you can.” — John Wooden

Accepted Insurance Carriers

AUTHORIZATION REQUIRED: 

  • Alignment Health Plan    
  • AllCare IPA Merced (HMO/NO DERM)  
  • ALLIANCE (CCAH)
  • Anthem MediCAL Managed Care Prog.  
  • Brand New Day-Universal Care, Inc.- Medicare 
  • Calviva Health 
  • Community Care IPA
  • California Forensic Medical Group, Inc  
  • Health Plan of San Joaquin HMO
  • Kova Healthcare, Inc. IPA  
  • Imperial Health Medical
  • MediCAL  
  • Central Valley Medical Providers IPA
  • Sequoia Health IPA 
  • United Healthcare (AARP)
  • Sante Community Physicians  
  • Tricare TriWest Healthare
  • Alliance  
  • Western Growers Assurance Trust  
  • Central Valley Pace County Medical Services Program 
  • Esperanza IPA- Medicare HMO
  • Choice Program
  • HealthNet CA- First Health Hill Physicians 
  • Humana LaSalle Network Management IPA  
  • Meritage Medical Network
  • Seven Corners 


NO AUTHORIZATION REQUIRED: 

  • Aetna
  • Anthem
  • Blue Cross of CA  
  • Blue Shield of CA
  • Medicare 
  • UMR ACPN Network-America’s Choice PN  
  • First Health Network-Cofinity Galaxy Health Network
  • HealthSmart 
  • CIGNA
  • Anthem ACA Plans- Pathway EPO, PPO 
  • BS of CA Promise Health Plan
  • Medicare
  • Railroad Multiplan/PHCS  
  • NaphCare NX Health Network LLC d/b/a Valenz Access 
  • Provider Network of America (PNOA)
  • Wellcare
  • WelbeHealth 

What You Need to Do

  • Verify benefits, plan limits, referral, and pre-authorization requirements before your appointment.
  • Bring your insurance card(s).
  • Notify us of any insurance or personal information changes immediately.
  • Understand your financial responsibility for co-pays, deductibles, and non-covered services.

How EPCC Assists You

  • We verify and review your benefits.
  • We help obtain necessary referrals and authorizations.
  • We provide cost estimates.
  • We inform you about financial assistance options.
  • We bill your primary and, if authorized, secondary insurance.
  • For Medicare patients, supervising physician info will be included on your claims.
  • Our Financial Counselors can provide resources for you to help navigate obtaining traditional insurance coverage 

Your Responsibilities

  • Present your current insurance card at each visit.
  • Keep us updated on insurance info.
  • Pay co-pays at the time of service.
  • Cover any balances remaining after insurance payments.